100% Money Back Guarantee
Our Swanson® and Swanson W/I/O® products (“Products”) reflect our commitment to giving you the best quality and service at the best price. We guarantee that every Product you purchase is made from the purest, freshest nutrients and meets the highest quality standards. If you aren’t completely satisfied with any Product(s) purchased from the Swanson website or one of our authorized sellers in the United States within the last 100 days, please follow the instructions below, and you may request a refund of the purchase price of the Product(s) or a replacement product. For any products purchased from our website that are not a Swanson® or Swanson W/I/O® brand, please see our Return Policy.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, our 100% Money Back Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.
To begin the Guarantee process, contact us at 1-800-824-4491. Don’t want to wait on the phone? Start a chat or send us an email at [email protected].
If sending an email, please include:
· Name and contact details (your phone number, email address, and mailing address)
· Product at issue and reason for dissatisfaction
· Information regarding where and when you purchased your Product, including your Order Number for purchases made from swansonvitamins.com
· Item number(s) you would like to process under the Guarantee (not to exceed three different Products)
· Receipt or other proof of purchase
You may also be asked to provide photographs of the Product or other information to assist us in processing your request.
We reserve the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in our discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Guarantee. We may amend or terminate the Guarantee at any time without notice.
If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at 1-800-824-4491 or send us an email at [email protected].
Updated: February 11, 2025