Dear Friends,
This month Swanson Health Products is celebrating our 45th year in business, and I want to take this opportunity to thank all of you for making it possible. As I look back now, it’s hard to believe how far we’ve come since the days when my father founded the company and I was our only paid employee.
Back when it all began, my father made customer service our number-one priority, saying “the satisfaction and goodwill of our customers is our most important asset.” Based on that philosophy, he pledged to provide the world’s finest dietary supplements at the lowest possible prices with honest, outstanding customer service and a 100% unconditional, money-back guarantee.
A lot has changed since then. The Internet has dramatically changed the way people shop, and made the industry more competitive than ever. Other companies have come and gone, merged, consolidated or went out of business, but we’ve been fortunate enough to survive and thrive as an independently owned company. Today we employ more than 450 people and serve millions of customers worldwide, but we’ve never strayed from the fundamental principles instilled by my father back in 1969. And I think that’s the main reason we’re still around.
Once again, I want to thank all of you for making our first 45 years a great success, and we look forward to serving you with the same commitment to quality, value and exceptional customer service that you’ve come to expect from Swanson.
As always, I wish you the very best of health,
Lee
