Returns
How to Complete a Return
Wellness is a journey that’s enhanced by exploring the latest ways to meet your health goals. But if you’ve ordered something from swansonvitamins.com that isn’t quite right for you, simply return the product within 100 days from the date of purchase for a full refund of the purchase price. Original shipping charges are non-refundable and the customer is responsible for return shipping charges.
Please note that all returns valued at $500 or more are subject to a 20% processing fee. You should generally receive your refund within two weeks of our receipt of the product.
To begin the return process, contact us at 1-800-824-4491. Don’t want to wait on the phone? Start a chat or send us an email at [email protected].
To begin the return process via email, please include:
- Customer number
- Order number
- Product number(s) you would like to return & quantity
- Reason for return
Our wellness advocates are available to listen to your concerns, answer product questions and guide you toward the best solution.
Products Purchased Elsewhere
Please note that only products purchased from our website will be accepted for return under our return policy. If you purchased from another retailer, please contact your place of purchase for a refund or exchange, according to the retailer’s return policy.
If you are not satisfied with one of our Swanson® or Swanson W/I/O® products and you purchased from us or one of our authorized sellers, please see if you qualify under our 100% Money Back Guarantee for Swanson® or our Swanson W/I/O® products.
Updated: February 11, 2025