SwansonVitamins.com offers a 100% refund for unused products*. If for any reason you are not satisfied with your product(s) purchased within the last 12 months, simply return the unused portion along with a detailed explanation of the reason(s) for your return to the address below. Please note: All returns valued at $500 or more will be subject to a 20% restocking fee.
Note: Refund is for cost of the merchandise returned plus standard, domestic return shipping charges incurred while returning said items. Initial shipping charges are not reimbursed. Returns may be refused on an individual basis due to repeated patterns indicative of abuse. Exchanges are not available online.
To easily begin the return process, create a return address label.
You can either print the label directly from your browser or have it emailed to you. IMPORTANT: If you would like to print the label, be sure to turn off any pop-up blockers. The label will open in a new window.
Cut the label in half at the point indicated by the scissors or dotted lines. Fill out the bottom half and include it in the package with the item(s) being returned. Affix the top half of the label to the package. Mail your return package to the following address:
Customer Service Center
P.O. Box 6003
Fargo, ND 58108-6003
You may also use the merchandise return label on the back side of your invoice.
Credit card orders will be refunded by the card used for your most recent purchase of each specific item. Check and money order purchases will be refunded by check.
Tracking Your Return
To track your package, you will be asked to enter your Tracking Number. This information can be found on the return label you generated (Smart Label instructions above):
If using your invoice, your tracking number is located under Step #1:
If you have questions about our returns or about a specific return, email us at firstname.lastname@example.org or call our Customer Service Center at 1-800-824-4491.
Unfortunately, we are unable to accept completely empty bottles for return, however we would be happy to accept any unused portion of a product for a full refund within 1 year of the purchase date.