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Help > Product Reviews > Product Reviews & FAQs 

How to Write a Review

 

Tell us what you think—and help others find just the right product, too! Follow the easy steps listed below, and read the guidelines before submitting your review. 

Writing a Review

  • Click the "Write a Review" link on the specific product you'd like to review
  • Log in or create a new account
  • Fill out the submission form
  • Submit your review

Please follow these important guidelines to ensure your review is approved:

Due to government restrictions, we regret that we cannot accept reviews that include a medical or disease claim for a dietary supplement. See the examples below.

Good and bad review example

You've read the review guidelines, and you're still not sure what you can say? Please direct questions to [email protected].

Frequently Asked Questions

I submitted a customer review. Why isn't it showing up on your site?

Customer ratings & reviews may take up to 72 hours to process. If you do not see your review after this time frame, please email us at [email protected] and we'll be glad to assist you. 

Why did my review get rejected?

Due to government restrictions, we are unfortunately not able to publish reviews that include a medical or disease claim for a dietary supplement. There are other things we aren't able to publish, such as obscenities, "spam" content and specific contact information. You can find out more about review restrictions here. If you still have questions, contact [email protected].

Where can I share feedback about a customer service issue?

If you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not do so through a product review. Instead, contact us directly at [email protected].

Why are product reviews on your site so different than reviews for tools, jewels or shoes?

Dietary supplements have a unique set of regulations and guidelines for reviews, testimonials, labels and advertising material. We must follow the guidelines established by the FDA and FTC as defined by the Dietary and Supplement Health and Education Act of 1994.

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