Shipping Address Tips
We want to make sure that you get your order! Incorrectly entered addresses may unnecessarily delay shipment. Please enter address information in the appropriate boxes and double-check for typos and other errors.
1. Your billing address must match the address that appears on your monthly credit card or bank statement. Be sure to check your statement for accuracy. Note: We are unable to ship to General Delivery addresses.
2. Leave fields blank if they don't apply to your shipping or billing address. Do not enter "N/A," "Not applicable," "None," "Same," etc.
3. Enter information in the appropriate fields. For example, do not enter city and state information in the "Address" field; use the provided city and state fields instead.
4. Avoid using accent marks or non-English characters. Our system cannot process Chinese characters, Cyrillic letter, etc., and entering these into any of the address fields may delay shipment of your package.
5. Do not enter shipping or delivery instructions in any of the address fields. In order to ship your items in a timely fashion, we are unable to accommodate requests for specific shippers.
6. Having trouble getting your address to fit in the address field? Here are some common U.S. Postal Service abbreviations that might help:
Apartment: APT |
Junction: JCT |
Avenue: AVE |
Lake: LK |
Beach: BCH |
Landing: LDG |
Boulevard: BLVD |
Lane: LN |
Building: BLDG |
Lodge: LDG |
Canyon: CYN |
Mount: MT |
Center: CTR |
Mountain: MTN |
Circle: CIR |
Office: OFC |
Court: CT |
Parkway: PKWY |
Crescent: CRES |
Penthouse: PH |
Crossing: XING |
Plaza: PLZ |
Department: DEPT |
Point: PT |
Drive: DR |
Post Office Box: P.O. BOX |
Expressway: EXPY |
Road: RD |
Falls: FLS |
Room: RM |
Field: FLD |
Route: RTE |
Floor: FL |
Square: SQ |
Fort: FT |
Station: STA |
Gardens: GDNS |
Street: ST |
Harbor: HBR |
Suite: STE |
Heights: HTS |
Terrace: TER |
Highway: HWY |
Turnpike: TPKE |
Hills: HLS |
Valley: VLY |
Island: IS |
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Guam and U.S. Protectorates
Having trouble with addresses for Puerto Rico, Virgin Islands (U.S.), Guam, American Samoa, Marshall Islands, Northern Mariana Islands, Palau or Federated States of Micronesia? Following these steps should help:
- State field: Select the correct place name from the drop-down menu. If the correct place is not listed, please contact our Customer Care center toll-free at 1-800-824-4491. Para Ordenes en Español 1-800-254-1885.
- Country field: Select the correct place name from the drop-down menu. If the correct place is not listed, choose "United States of America."
- Zip code field: Always double check for the correct zip code.
Armed Forces Address Tips
Here are some tips on entering an APO or FPO address on our order form:
- City field: Enter "APO" or "FPO."
- State field: In the drop-down box, select the APO or FPO address. We sort them alphabetically by the two-letter code for the region where the recipient is stationed.
AA-Armed Forces of the Americas
AE-Armed Forces of Europe (includes Canada, Africa and the Middle East)
AP-Armed Forces of the Pacific (Includes Asia) - Country field: Always select "United States of America" from the drop-down menu, regardless of where the recipient is stationed.
Following these steps will ensure that you're charged the correct shipping amount and that your order will be delivered in a timely fashion. All shipments to APO/FPO address are sent via U.S. Priority or First Class Mail. We estimate 5 to 7 business days for delivery once the order has been shipped; however, some destinations may take up to 21 days.
Examples:
SSGT Kevin Taylor
Unit 2050 Box 4190
APO AP 96278-2050
SGT Robert Smith
PSC 802 Box 74
APO AE 09499-0074
