June 10, 2016
At Swanson Health Products, we love keeping you in the loop on what’s been updated on our website. We continue to make improvements to make your shopping experience efficient and convenient. We offer innovative products and a growing number of brands at affordable prices, and updating our website makes it easier for you, our valued customer, to find exactly what you’re looking for. Read on to find out what new upgrades we’ve made, and feel free to contact us with any suggestions!
Customer Service Center Wins Prestigious Award
Recently, the Customer Service Center at Swanson Health Products began participating with Stella Connect. Stella Connect is a service that focuses on feedback requests sent to customers after sales or service interactions. In May, the StellaService Awards Team awarded our Customer Service Center with the prestigious Elite Award in the Chat category!
Founded in 1969, Swanson Health Products has been a company built by the loyalty and hard work of our employees and the service we provide you. As an ongoing commitment to our employees, our customer service hours of operations will be 7 am–Midnight CT, Monday through Saturday effective June 1st, 2016. Our Customer Service Center will be closed on Sundays and holidays to allow employees time with their families.
Redesigned Product Pages
We recently redesigned our product pages to make it easier for you to find the information you need! With more of a sleek, clean look, these pages feature separate tabs for product information, reviews, other sizes and more. We also changed the design of badges, like BOGO, Customer Favorites and more. Check out the new pages now!
Excited about your latest Swanson haul? Let us know what you think by reviewing your favorite products for a chance to win $25 or $50 to SwansonVitamins.com each month!
New Help Desk Look
We also recently redesigned our Help Desk to make it easier and more helpful for you. We streamlined the page so it's more convenient for you to find information like shipping restrictions, pill sizes, company information, your order history and more.
New Products and Brands
Even though we already carry 26,000+ incredible products, we are, as always, adding to the healthful, high-quality products we carry to ensure we have the best prices and selection on the market. Click here to find our latest additions to the website. Do you know of a brand we don't carry? Please tell us and request a product!