Recently, SwansonVitamins.com was awarded an “ELITE” rating by STELLAService, an independent provider of customer service ratings for eCommerce retailers.
STELLAService evaluates the customer service efforts of eCommerce retailers disguised as a real customer. The testing begins as a STELLAService analyst goes through the complete shopping experience, with random customer service-based checks during the process.
When Swanson Health Products’ customer service efforts were evaluated, the STELLAService representative received the same level of service that all of our customers receive: ELITE! (Sometimes it’s just nice to toot our own horn!)
To read the full press release on our "ELITE" STELLAService rating, please visit our Newsroom.