Now equal or worse than generic brands!
What used to be the best product in the world--which I and my family have used a lifetime--has now been reduced to a product equal to or worse than generic, at twice the price. Q-tips are now made with weak, flimsy shafts, that bends at the slightest touch--with half the cotton as in the past. After a lifetime of loyalty, Unilver has managed to destroy an iconic brand that stood for quality. For now, onto product "X" until the old Q-Tips are restored.
June 3, 2015
I've been a loyal purchaser of Q-tips. I once tried another brand that was cheaper, but the quality was bad & the lesser amount of cotton scratched my ear, I went back to Q-tips. After recently purchasing and using my swabs, the stems kept bending and I wasn't able to use them properly. I first thought it was this batch of swabs, but after reading some of the other complaints, I'm going to reassess what other swabs are available. If I'm paying more for cheap quality, what's the point of brand loyalty?
May 16, 2015
Q-Tips now very flimsy
I'm very disappointed in the changes made to Q-tips. When used to clean ears, they now bend easily and make it impossible to properly clean the outer ear. I've used Q-tips brand swabs for over 20 years, now I will probably have to switch to an off-brand, hoping for a more durable product.
May 14, 2015
not as advertised
I purchased a family pack of q-tips where label indicates package has 1000 ct swabs. The package only consisted of one 400 ct and one 500 ct boxes. what happened to remaining 100?
April 17, 2015
as bad as generics now
Recently purchased a new box and these things bend in half before you can use the second half of it. Really disappointed in a product I've been buying for 30 years. I'll be looking for another brand now, as they can't be any worse than these. Congratulations on becoming a new MBA poster child for what not to do with a successful brand.
April 17, 2015
Q-tips are the best because the generics are rough and hurt your ear. Plus, they fall apart!
April 17, 2015
Better, but barely, than plastic.
I have always purchased the Q-Tip brand cotton swabs because they were stronger than plastic, but recently they have Changed. Please bring back the old version, they were so much better than what you are selling now.
March 24, 2015
Bring back the old manufacturing process and materials! the sticks sometimes break. cotton isn't attached consistently and comes off. after 35 years this just started recently.
March 19, 2015
not like they used to be
I've been using Q-Tips all my life. I've tried the store brands, but I've always come back because the store brands were inferior. The last Q-Tips I bought seem to be just like the inferior store brands. They are as sturdy and don't hold up like they used to. I hope this is just an abhorrent batch and not a change in production.
March 15, 2015
Bad batch - ?
Was only able to use one end of Qtip because the other end was cut to the stick. I've noticed the quality of Qtips has declined in the past few years and with the purchase of this box I'm beginning to question Unilever quality inspections. My family has always used Qtip but I will now look for another brand.
March 7, 2015
Not as strong as before
The last box I bought is not as strong as they have been in the past, they bend when you use them!
March 6, 2015
Another Customer Gone... Nice Job.
I've been buying these for 20 years, but no more. Q-Tips was once head and shoulders above the competition, but they've resorted to cost-cutting measures that have reduce the quality to less than that of their generic competitors. I once stocked up on Q-Tips when I traveled abroad, just in case they weren't available where I was traveling. Well, this is the last box I'll ever use, unless former quality standards are reinstated. If I wanted swabs that snapped off in the middle of use or swabs with 50% less cotton, I'd have been buying generic all along. Now, you've ensured that generic is all I'll buy.
February 22, 2015
No more great features
I just can't use them any more. The stick is so weak it is useless. The cotton has been reduced to almost nothing. They have completely lost their functionality.
February 1, 2015
Poor quality compared to the past.
It's really a bad idea to skimp on the cotton tip. That's the reason consumers buy Q-tips as opposed to the store brand. The last box I purchased convinced me there is no reason to pay for name-brand any longer and I will be exploring other options. That seemingly small change makes a huge difference when using. In the picture below the original Q-tip is on the left, the new version is on the right.
January 23, 2015
Why?! Please change back!!
I have been using Qtips my entire life. What has happened to the quality?!! Please change back to the comfortable amount of cotton on each swab I beg of you!!
January 16, 2015
If I could give no stars I would. Poor quality.
I'm not sure if Unilever even pays any attention to these negative reviews that are posted here and across the web. I relied on this product for 50 years but not anymore. This is NOT the excellent product it once was about five years ago. The cotton swabs are inconsistently made from one to another. Loose cotton, too much cotton, shreds/pills of cotton, etc. I keep complaining and sending the product back to Unilever to no avail. Unilever always replies stating they have quality control standards. If that were true, why are there so many unhappy customers? I would gladly pay more to have the cotton swabs they once were five years ago.
December 17, 2014
I've always used qtips. raised with them growing up. I know buy them for my family but with that being said I'm currently searching for a new brand! The last three boxes I've bought don't seem to be any better than other brands. They bend in my ear as I'm swabbing and they have scaled back on the cotton at the end of the tip. I'm so disappointed. I'm not sure if they thought nobody would notice but I HAVE!!! :(
December 3, 2014
Not more cotton
"More soft cotton at the tip than any other swab" is not true when purchasing the 625 size package. Swab has no more cotton than the store brand.
November 30, 2014
I've used Q-tips for over 50 years. The Q stood for quality. I'm very disappointed in the quality now. There's not enough cotton on the end anymore. I'll being trying another product......sorry.
November 15, 2014
I got on this web site to find a phone number to call, when I noticed so many other reviews mentioning the same fact. Now I know I am not the only one with this concern. Yes, I too have noticed that the cotton ends are not the same. They are very compact and not as soft as before. I too have gone to purchasing another brand. I didn't mind paying more for better quality, but why pay more for a lesser quality. Sorry, I had been a trusted Q-tip buyer for over 50 years, but not anymore.
November 7, 2014
Much weaker sticks recently
I can't believe how awful these Q-Tips are now. I clean just my outer ear and the stick bends (with very little pressure). I am very upset at the quality as it looks like Q-tips is trying to save a buck or two by cutting back on their stick quality of strength. I will definitely be looking for different ear cleaners if the quality is not restored very soon.
October 23, 2014
Went from "The Best" to the worst!
I have been using Q-tips for decades and until recently would never even consider buying a different brand. What happened??? The Q-tips brand is no longer a quality product and is now comparable to a cheaper generic. There is almost no cotton on the ends and the sticks are useless. I expect a better product from Unilever and will not waste my money on this one again.
October 10, 2014
I recently purchased a package of Q-tips and found that the sticks/staffs were noticeably weaker. I hope this wasn't planned, as it was a major deference between your product and less expensive substitutes.
September 9, 2014
not what they used to be
not the product it used to be. might as well buy the generic
September 7, 2014