America's #1 Rated Catalog/Internet Merchant
Based on Customer Satisfaction†
Swanson Health Products has earned the Google Trusted Store Badge, which is awarded to stores that deliver reliable, on-time shipping and excellent customer service.
Fargo, ND (GLOBE NEWSWIRE) April 3, 2013—Swanson Health Products, a direct-to-consumer retailer of natural health products, is a recipient of the Google Trusted Store Badge. The badge, which appears on every shopping page of www.SwansonVitamins.com, helps customers identify Swanson Health Products as a great shopping experience. Google only allows stores that meet certain requirements to be labeled a Google Trusted Store.
In order to be a Google Trusted Store, merchants must adhere to specific performance standards. Stores must have a high percentage of orders shipping within the timeframe specified at purchase. They must ship quickly, with a small average window of time in which products are shipped. Google Trusted Stores must also maintain a low number of orders with issues requiring customer service resolutions. When there are issues with an order, the store must solve them in quick fashion.
By moving their mouse over the badge, shoppers can see detailed information regarding the store’s shipping and customer service. SwansonVitamins.com currently has an “A” rating for both Reliable Shipping and Excellent Service categories. After measuring more than 400,000 transactions on the website, Google Trusted Stores found Swanson Health Products orders have 97% on-time shipping with a one day average for shipping after orders are received. 99.9% of orders placed on SwansonVitamins.com were free of issues with fast resolution of any issues when required.
Swanson Health Products is an industry leader in bringing vitamins directly to consumers at the lowest prices possible. Swanson Health Products, headquartered in Fargo, ND, offers the highest quality vitamins, supplements and natural health care products and is Good Manufacturing Practices certified. Swanson Health Products goes a step beyond its competitors by offering powerful guarantees. All products are backed by a 100% Satisfaction, Money-Back Guarantee. For more information, please visit http://www.swansonvitamins.com.