STELLAService, an independent provider of customer service ratings for eCommerce retailers, has awarded Swanson Health Products an “ELITE” rating to help customers select the best online shopping experience.
Fargo, ND (PRWeb) July 07, 2011—Swanson Health Products, the low-price leader in natural health products, has been awarded an “ELITE” rating by STELLAService. As an independent provider of customer service ratings for eCommerce retailers, STELLAService empowers online shoppers to select a retailer based on unbiased reviews of the user experience.
SwansonVitamins.com now displays the STELLAService ELITE seal as a pledge to their customers. “We treat people like we like to be treated,” explains Lee Swanson, President of Swanson Health Products. "We believe that our customers are our most important assets.”
“Having access to great customer service is imperative when buying vitamins, supplements and other health products online,” said Jordy Leiser, CEO of STELLAService. “SwansonVitamins.com has shown that they truly make the customer experience a top priority in a category that demands fast, knowledgeable and reliable service.”
The criteria used to achieve an “ELITE” rating are extensive and evaluations are conducted by professionally trained analysts disguised as an average customer. A typical—and anonymous—assessment starts at the beginning of the shopping process and continues through the post-sale with random checks made through the shopping life cycle. This process ensures that evaluations are authentic and STELLAService analysts experience the same level of customer service that all Swanson Health Products’ customers receive: elite customer service.
STELLAService is the first and only company dedicated to publishing objective, in-depth ratings on the customer service performance of online businesses. STELLAService adheres to the highest evaluation standards; it does not inform Internet retailers of the timing of its evaluations and pays for all products purchased from—and returned to—each website it evaluates. Retailers cannot pay to be rated nor can they influence the ratings in any way. The invaluable data obtained by STELLAService is used by consumers to make more informed online purchasing decisions and by companies to obtain crucial business and industry intelligence. More information can be found at http://stellaservice.com/.
About Swanson Health Products
Swanson Health Products is an industry leader in bringing vitamins direct to consumers at the lowest prices possible. Swanson Health Products, headquartered in Fargo, ND, offers the highest quality vitamins, supplements and natural health care products and is Good Manufacturing Practices certified. Swanson Health Products goes a step beyond its competitors by offering powerful guarantees. All products are backed by a 100% Satisfaction, Money-Back Guarantee and Double the Difference Lowest Price Guarantee. For more information, please visit swansonvitamins.com.