Lee Swanson, President of Swanson Health Products
Dear Friends and Valued Customers,
Swanson Health Products is proud to offer you our exceptional 7-Leaf Guarantee. The seven leaves in the logo represent seven principles by which we’ve operated for over 40 years, earning us a long-standing reputation in the marketplace for providing high quality supplements at the lowest possible prices. We also know you’ll be well-pleased with the expeditious customer service we provide for every individual, whether purchasing online, by phone or through the mail. Please give us a try, and see if you don’t agree with the many millions of satisfied shoppers who trust Swanson Health Products for their dietary supplements and other health care needs.
We’re serious about extending you the lowest possible prices for all the supplements we offer, and we’re willing to put our money where our mouth is with two powerful guarantees. First, we’ll match the price of a product if you find it lower than ours at another merchant. Second, if you purchase a product from us, only to discover the exact same item somewhere else at a lower price, we’ll not only match the price, but we’ll double the difference and refund this amount, too.
Since 2001 Swanson Health Products has voluntarily participated in independent third-party Good Manufacturing Practices (GMP) audits, long before the FDA released their final regulations for the dietary supplement industry. Ingredients are tested at various stages throughout the production process to verify purity and potency, and finished products are tested for potency and stability by independent third-party laboratories to ensure that each supplement contains exactly what is stated on the label.
Our guarantees are the best in the marketplace, bar none. In addition to the Double the Difference Guarantee (see #1 above), we offer a 100% Money-Back Guarantee with a generous timeframe for trying a product. If a customer is not satisfied with it for any reason, we’ll refund the total cost when returned within one year from the purchase date, including return shipping and handling on domestic orders! Under our Shipping Guarantee, we offer a low, flat rate of just $4.99 for standard shipping within the 48 contiguous United States—on any size order!
With an increasing threat of identity theft, we realize that security is of prime importance to you. Be assured that your safety is protected with state-of-the-art Secure Socket Layer (SSL) technology that encrypts sensitive information on both your browser and our server and is assured by Entrust. You’ll know that the checkout process is secure when you see the closed yellow padlock at the bottom of your screen, or you see an “s” following the normal “http” designation in the URL address bar.
We’re frequently praised for our outstanding customer service, so naturally we’re very proud of this facet of our company. Phone, email and live chat representatives have been trained to efficiently handle your concerns with a high degree of product expertise and professionalism. Customer Care agents can be reached seven days a week at 1-800-437-4148, by email at email@example.com, or accessed through live chat on our website.
Our Product Development department stays keenly aware of supplement research and emerging trends, often leading the way to formulate products for the general public under our Swanson label brands before they’re available from other well-known vendors. Swanson “firsts” include C-120X for carbohydrate control and Tart Cherry Extract for joint mobility.
To assist you with the substantial, and oftentimes daunting, task of selecting the right products for your health concern, Swanson Health Products continually provides in-depth articles, expert information, supplement facts, email newsletters and many other learning tools both in our catalog and on our website.