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Our Policies

Swansonvitamins.com is an online service of Swanson Health Products, helping our customers stay healthy since 1969! As a family-owned company, we have one primary focus—your family’s health and well-being. We’ve built our company around the philosophy that every body deserves quality natural health products at affordable prices. We strive to offer you the easiest, safest and most affordable shopping experience on the internet.

Overview

All transactions and information transfers on swansonvitamins.com are protected through Secure Sockets Layer (SSL) technology. This ensures that all sensitive information is encrypted by both your browser and our server. After a secure session is initiated, any communication between your computer and ours is scrambled, making it unreadable to any person who might intercept it. This is done automatically whenever you reach a page containing sensitive information.

If you do not wish to send credit card information over the internet, simply complete the order process up to the final Check Out page. Save or print this page, then call our 24-hour order hotline at 1-800-824-4491. Mail and fax orders are also accepted.

Entrust Certification

We are certified by Entrust, a leading third-party encryption verification provider. After thoroughly reviewing the company’s corporate and technical structure, Entrust issues a unique Secure Server Digital Certificate. As you place orders online, our server initiates an encrypted SSL session and activates the Certificate.

You can view our unique Secure Server Certificate at any time during your session by clicking on the padlock icon at the bottom right corner of your browser. If you are using the latest version of Netscape, you may find this certificate under the "security" button on your main toolbar.

During normal browsing, the padlock is open when you are giving and receiving non-encrypted information. You may not see the padlock during normal browsing. If the padlock appears closed, you have entered a secure area. Any communication is then encrypted.

Click here to learn more about Entrust at their website.

Our Security and Privacy Guarantee

Your peace of mind is important to us. We built the best security technology available into our website. No fraudulent credit card charges or information interception has ever been reported as a result of purchasing through swansonvitamins.com. Every transaction is covered by the following Security & Privacy Guarantee:

Our secure server encrypts all of the personal information you provide, including:

Name
Credit card information
Physical addresses
E-mail addresses

Just like physical transactions, your bank will usually cover charges resulting from unauthorized use of your credit card, or may limit your liability to $50.00. If your bank holds you liable for unauthorized use of your card resulting from a transaction with swansonvitamins.com, we will reimburse you up to $50.00. Please direct inquiries to customercare@swansonvitamins.com.

Swanson Health Products does, however, fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may disclose personal information or other information to satisfy law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about customers who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without subpoena warrant or court order, if we believe that such disclosure is necessary to operate the Web site or protect the rights or property of Swanson Health Products, its affiliates or any third party. We also reserve the right to report to law enforcement agencies any activity we reasonably believe to be unlawful.

Email
Swanson Health Products does not sell or share email addresses. Each promotional email you receive from Swanson Health Products will offer you the continuing opportunity to unsubscribe by clicking the “view your profile” link. If you prefer, you may unsubscribe by sending an email to this address: postmaster@swansonhealthnews.com

Postal Mail
Swanson Health Products does make a portion of our mailing list available to trustworthy marketers who advertise for other organizations and businesses that may be of interest to you. However, if you prefer that we not share your name, we will gladly honor your request.  

If you also wish to be removed from the list of customers who receive direct mail and other Swanson advertisements through the mail, contact us by any of the following methods:

Phone: (800) 451-9304

Email:  customercare@swansonvitamins.com.

U.S. Mail: 
Swanson Health Products
PO Box 2803 Fargo, ND 58108

Please be sure to include your full name and mailing address that you would like removed from our postal mailing list. Please allow sufficient time for your preferences to be processed and updated.

About Cookies

Swanson Health Products uses cookies on our site. Cookies are short pieces of data that are sent to your computer when you visit a website. Internet browsers store cookies so the browser can remember information. It allows us to keep your items in your shopping cart when you leave our site. Cookies are also used for fraud prevention and other purposes.

Our website requires that visitors use cookies. If your browser's cookies are turned off, you won't be able to access certain parts of our website. Having cookies enabled on your browser is safe. Cookies are short pieces of data and do not perform any operation by themselves.

You can find how to turn on cookies by selecting the Help option on the toolbar of your internet browser. On most browsers, it will guide you through the process of accepting new cookies, notifying you of cookies, disabling cookies and modifying settings.

If your browser accepts cookies and you're still having problems with our website, try signing into your account before shopping on our site. If that doesn't work, visit our Help Desk or Contact Us for further information.