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Our Policies

100% satisfaction money-back guarantee

Every product we sell reflects our commitment to providing you the best quality and service at the lowest prices. Swansonvitamins.com guarantees that every product you purchase is made from the purest, freshest nutrients and meets the highest standards of quality.

If you are not completely satisfied with your product(s) purchased within the last 12 months, simply return the unused portion to us for a full refund, including return postage cost for domestic orders only. This absolute 100% Satisfaction Guarantee applies to every product you purchase from swansonvitamins.com and Swanson Health Products catalogs. Items received beyond the eligibility date will be discarded and credit will not be issued. Please note: all returns valued $500 or more shall be subject to a 20% restocking fee.

Price Matching Policy

We are committed to bringing you the lowest possible prices on every product we carry. If you find the same product purchased from us advertised elsewhere at a lower price, we will gladly match the lower price, provided it meets the following criteria:

  1. This offer applies only to products advertised through swansonvitamins.com and/or Swanson Health Products published offers.
  2. Valid on price of merchandise; shipping and handling charges are not included. Competitor is defined as a legitimate online or catalog retailer located within the United States; we will not honor price matches from auction sites, marketplaces, loyalty programs and clubs, or comparison shopping networks.
  3. Items submitted for comparative pricing must be the same brand name, potency and size as the product(s) ordered from Swanson Health Products. Competitor must have item(s) in stock and available for purchase.
  4. Prices submitted for comparative purposes must be from a verifiable URL or from a current published ad or catalog. They must be advertised within 24 hours of the date your order is placed with Swanson Health Products.
  5. For web-based claims, email a link to the advertisement page to customercare@swansonvitamins.com. Please write "Price Match" in the subject line of your message.

    To receive a refund by U.S. mail, send us a copy of the advertisement, making sure it includes the competitor's name and address, description of the product, price and date of offer. Also include your name and address, your customer number and order number found on the Swanson packing slip enclosed with your delivery. Mail to:

    Swanson Health Products Lowest Price Guarantee
    P.O. Box 2803
    Fargo, ND 58108-2803
    All claims must be submitted within 7 days of the original Swanson order.

  6. Price Match is limited to one retailer per order per customer. Price Matching refunds will only be issued in the form of store credit.
  7. We will not match typographical errors, free product or shipping offers, competitor bonuses, closeouts, percentage off discounts or inventory liquidations. All decisions by swansonvitamins.com/Swanson Health Products concerning claims shall be final. We reserve the right to discontinue this offer at any time.

Notice: The products and information found on swansonvitamins.com are not intended replace professional medical advice or treatment. Our dietary supplements are not intended to diagnose, treat, cure or prevent any disease or medical condition. Our self care products are designed for your personal comfort and are not intended to replace medical devices. Individual results may vary. Swansonvitamins.com urges you to seek the advice of a qualified professional for any health concern lasting more than two weeks, and to share with your provider any information pertaining to your health and well-being, including the use of supplemental nutrition.



Terms of Service

© 2016Swanson Health Products

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